Yes, we ship worldwide from Spain.

Free shipping from €60 in Spain, from €80 across most of Europe, from $90 in the United States and from €100 in many other destinations. The exact cost and the free-shipping threshold for your country are always shown in your cart before checkout.

Please note that some destinations — including Malta, Colombia, Egypt, Saudi Arabia, Vietnam and much of the rest of the world — are shipped by DHL Express only, and free shipping is not available there at any order value.

We ship Mondays and Thursdays. Order today to make the next one.

• Spain 3-5 working days.
• Canary Islands, Ceuta and Melilla 5-10 working days.
• International 7-14 working days.

No customs fees within the European Union. Please note that the Canary Islands, Ceuta and Melilla lie outside the EU VAT territory, so local taxes (IGIC/IPSI) and customs clearance fees may be charged on delivery there. For the United States, customs and duties are already included in what you pay, so there are no surprises on delivery.

You can track your package at:

• Our website (track your order)
• www.correos.es (for Correos shipments)
• www.dhl.com (for DHL Express shipments)
• The 17track app

The carrier for your order is shown when you choose the shipping method at checkout.

Our shipping methods include two delivery attempts. If you are not there the second time, you will get a notice telling you where you can pick it up.

You have 30 days from receiving your order to request a return. Return postage is paid by the customer unless the item is faulty.

Yes. We manufacture Caramel and are an official dealer for Blackriver, Berlinwood, Flatface, Dynamic and more.